[Resolved] Idea Cellular — Deduction of balance - cheating the people and robbing money

MuraliAnand

from Bengaluru, Karnataka

Address:	Bangalore Urban, Karnataka, 560100
Website:	www.ideacellular.com

Hello sir/madam

My name is murali anand and my number is [protected]. Today this idea cellular company has deducted 75 rs from my main balance. I have never apply nor click for any additional service. A reputed company cannot loot money from public like this. This is unfair, unless we ask for additional service, they should not take advantage by doing things on their own just because they own the company. This is so cheap. This money is huge for us. For them its not at all problem. Why should i have to pay 75 rupees without taking anything from them. If we ask customer care they told vas deduction it seems, really we never no this at all. I am strongly telling that they are cheating the people and making the money

So please i am requesting concerned persons please do take some necessary action to avoid this in future for others.

Thank you for your time.

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Nov 22, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

Idea Cellular Customer Care's response Hi Murali,

We have noted your concern. Please give us some time to get back to you.

Regards,
Raj

Verified Support

Oct 18, 2016

Idea Cellular Customer Care's response Hi Murali,

We wish to affirm that your concern has been acknowledged and a complaint for VAS Activation Dispute has been initiated by us, under reference number 1-[protected] dt 18th October 2016, and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther

Verified Support

Oct 22, 2016

Idea Cellular Customer Care's response Hi Murali,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh