Idea Cellular — Deduction of balance for automatic activation of LDR service

Address:Gandhinagar, Gujarat, 382011
Website:www.ideacellular.com

Respected Sir/ ma'am, I am Ajay chauhan mob no-[protected]. I haven't subscribed for any LDR service. But today i got message that LDR service has been activated on my no. Before activation of LDR my balance was 242 rupees. But now 35 rupees has been deducted from my balance showing that LDR service has been activated on my no. I want to say that i don't know what kind of service LDR is and how to use it. And i haven't subscribed for any of these services. After that i called customer care and deactivaed the service. So i request you sir/maam that please refund my balance in my no and help me out with it. Yours faithfully Ajay chauhan Ph.no. [protected]
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Dear Customer,

Sincere apologies from us. We have your contact details and we will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the WAP plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Respected sir /mam
Im sayali -[protected]
Today i got msg of activation of LDR service and deduction of 75/-from my balance.
I even dont know what is LDR
I kindly reqest you pls look in this matter .
I talked to customer care but I was not satiesfied by his explanation
I HAVE FAITH IN IDEA service since im ur cutomer from many years so
I reqest You pls refund my balance .
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I have just recieved following message (phone no. [protected])

Your LDR has been activated. Amount charged is Rs 35.00 /- for 1Week. Renewal charge is Rs 35.[protected]@1Week as applicable. To deactivate sms STOP to 155223. Click now ! ldr.mobi/ Your balance is Rs.38.28/-

I did not request for it and even i dont know what it is. I sent message asking to deactivate service as mentioned in message. Hence i request you to refund the money deducted.
Respected
Sir/ ma'am, I am Akshay gade mob no-[protected]. I haven't subscribed for any LDR service. But today i got message that LDR service has been activated on my no. Before activation of LDR my balance was 100 rupees. But now 35 rupees has been deducted from my balance showing that LDR service has been activated on my no. I want to say that i don't know what kind of service LDR is and how to use it. And i haven't subscribed for any of these services. After that i called customer care and deactivaed the service. So i request you sir/maam that please refund my balance in my no and help me out with it. Yours faithfully Akshay gade [protected]

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