Idea Cellular — Deduction of balance for internet without activating it

Address:Hyderabad, Andhra Pradesh, 500 001

Deduction of my main balance for internet without activating it .As i called for customer care the reason they are saying is that i have activated it on my own by sending a request of loan.how can i activate the 3g pack for a black and white mobile were there is no internet option even.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
mobile number : [protected]

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