Idea Cellular — Deduction of balance without permission. | |||
On 28th Feb 2015 I have activated GPRS Plan for three days of 19 rupees via sms activation process and 19 rupees deducted from my account. On 1st Mar 2015 again 19 rupees was deducted from my account but this time I didn't request for activation for same plan still they(idea customer care) used to tell me it was done by me. They are not listening my request. I have call and sms record to prove my complaint. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular