[Resolved] Idea Cellular — deduction of money without downloading

Deshmukh Girish P

from Yaval, Maharashtra

Address:

411014

Idea cellular have deducted rs 25 +rs 25 and rs 100 from one of of my mobile and rs 300 from another mobile no. Without any downloading. Directly sms received that thank you for downloading and so much amount deducted.
After contacting with customer care, answer received that we are helpless you used the service. No answer about which service. Check yourself. Nothing observed on mobile.
What to do now.
Pl. Help.
Girish deshmukh pune

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Dec 13, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2017

Idea Cellular Customer Care's response Dear Customer,

We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 01/11/2017 08:00:00 PM.

Regards,
Lakshmi.