[Resolved] Idea Cellular — Deduction of net data

Piysh

from Mumbai, Maharashtra

Address:

Sangli, Maharashtra, 415404

Sir I have recharge 347 recharge on 6/3/2017. In that scheme the day 500 mb data and night 500 mb data.on 7/3/2017 when I check whatapp massage the connection is lost so I call customer care the St executive not talk behaviorly.sir I not 500 mb data on this time but ur executive not listen of me.same problem on 2 days back ur company automatically deduction of data.ur company give utd net but cheating of customer. So I have decided to port.thanking u .

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Apr 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Idea Cellular Customer Care's response Hi Piysh,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Maroof

Verified Support

Mar 08, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Naushad