Idea Cellular — Deduction of Rs 110 on 1st April 2016

Address:411002

Dear Team,

My mobile no [protected].
On 1st April 2016 I made a TOPUP of Rs 110 and to my surprise on the same day that is on 01st April 2016 the my balance was reduced to Rs 1 only. That is there was a deduction of Rs 110 from my main balance .
So pl let me know how and why my main balance was deducted with Rs 110 on 01st April 2016.

With thanks & regards,
Wagh
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Idea Cellular customer support has been notified about the posted complaint.
Apr 07, 2016
Updated by mangesh wagh
Dear Sir,

You may contact on this alternate no is [protected] at any time.
We are waiting for your call !
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply from idea is still not received.
Dear Sir,

You may contact on this alternate no is [protected] at any time.
We are waiting for your call !
Dear Sir,

Refund is not yet received.

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