Idea Cellular — Deduction of RS 30 against free dialer tone
K
KUMAR AMIT PHD
from phaphund, Uttar Pradesh
1) Message recieved from 612345 regarding free dialer tone on dated[protected]*888*88#), accordingly I activated the same and message received from 54300 that this dialer tone activation is free for 05 days( reference SMS enclosed.)
(2) complain raised on 1-2-15 after activation of Vas immediately due to deduction of RS 30.
(3) Vas services deactivation request registered email recived at your end 3-2-15.
(4) screen shot required by you on dated 3-2-15. 5) screen shot forwarded by myself on dated 4-2-15. 6) Action taken by your self on 5-2-15, without returning my money against vas activation.Document enclosed for ready reference.
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Idea Cellular customer support has been notified about the posted complaint.
We understand your concern and deeply regret the inconvenience. Kindly share your 10 digit Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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We understand your concern and deeply regret the inconvenience. Kindly share your 10 digit Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular