[Resolved] Idea Cellular Delhi Ncr — Wrong charge in the form of SMS -MT | |||
I have been using a IDEA Post Paid number [protected] for last four years. This time idea cellular has charged me which I have never expected. I have been wrongly charged for Rs. 495 and Rs. 99 in the form of SMS - MT and WAP download respectively. Neither I have sent any SMS on the number mentioned in the bill nor have I used these apps. I have been using this number for a long time. You should get prior approval before activating these. This is a huge amount which I have never expected. I am not able to pay these charges. Please give me the waiver and send me the new bill asap. Regards Dinesh Kumar Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 17th July 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 17th July 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular