Idea Cellular — Demand letter for account[protected] has been received although the sim has never been used by me | |||||
Today i received a notice from idea cellular stating that phn no [protected] in the name of atul kumar minda (I. E my huband) has an overdue amount of rs.1898. However, i have never used idea sim till present. I spoke to customer care and confirmed that my documents were produced at the time of purchase of sim. But those proofs does not have my current residential address then how the verification has been done and issued to a random person. This is completely unprofessional on the part of idea where they activate the sim without getting the verification done and later the notice is raised on the basis of identity proofs. Someone else has used my id and purchased the sim and didnt pay the bill. Why should i be sent notice for that, why should i pay the bill, why should i have to go through all the tortures? I am really disappointed with idea. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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