| Address: | Pune, Maharashtra, 411014 | | Website: | www.ideacellular.com |
I am writing to you in regards to the diconnection of outgoing and Internet services on my number [protected]. My number is been diconnected since a week and I am being utterly inconvenienced with this and there is absolutely no fault of mine in this. This all started when one of your representatives called and asked to get on a better plan o[censored]nlimited national and local calls and 1GB data for 800 something and this plan was activated mid cycle due to which I incurred charges for data to the tune of Rs 900/- as the previous plan was then charged on a per day basis.
In my previous plan as well as on my current plan I was completely covered for data and now you sent me a bill for 2000+ rupees.
I have spoken to two different reps on the phone and both of them assured me of waiving of the charge for data but everytime I call the next rep says there is nothing of this sorts in the notes and ask me to visit a nearest IDEA STORE. This is absolutely absurd and I am gonna take some action if this is not sorted at the earliest.
Looking forward to a quick resolution for the same. Was this information helpful? | 
