[Resolved]  Idea Cellular — didn't get the offer shown to me while recharging my no.

Hello sir, i recharged my idea no. On my idea app with 179 rs. Plan. The offer shown to me for this plan was 1.4gb data/day fir 28 days. But now i an getting only 1 gb data for 28 days. I have total proof of the offer shown to me. (Attaching the prrof)
So now its nesessary to give me the plan showed to me. Please process for it as fast as possible. Its very big amount for me.
So either you resolve my issue or i am gonna fire a case against you
Thank you
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our concerned team will get in touch with you for the same.

Regards,
Lavina
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information