Idea Cellular — Disconnecting broadband connection

Address:

New Sangavi, Pune

I have idea broadband connection, since a month trying to disconnect this connection due to poor quality, but there is no option for disconnection on idea site. On Customer care number also no one is picking up calls. Mail id given on site are fake, mail got bounced.

Earlier when was not able to pay due to registered debit card was blocked, that time also there was no one to listen/help for problem. And was getting only calls from recovery. Also even after telling recovery call person to send some one to collect charges no one came, and after 3 months recovery people came at our home, and started bully my 65yrs old father. This was scary. This is very frustrating that idea is doing this type of business. Just a shame. This gives trapped and insecure feeling.

Kindly help for way out .