[Resolved] Idea Cellular — disconnecting services without prior notice

deeksha gulati

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110064

Your connection is the worst connection, already there are so much network issues, my phone goes switched off everytime, on the above without prior notice you disconnected the services. Already you people are bankrupt and you people are doing these things to irritate the customer. This is the service you provide to your customer. I regret porting to you worst network.

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Jan 18, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that network visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services.

Regards,
Prajakta

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Comments

Jacjin

from Kunnamangalam, Kerala

Sir

My number is [protected]. My phone become damaged. I lost my contacts which was in my phone. so I need incoming and outgoing details for last 2 months to recollect it. .please provide it as soon as possible.
Thanking you