[Resolved] Idea Cellular — Disconnection of mobile no [protected]

Singhraj

from Delhi, Delhi

Address:	Bhopal, Madhya Pradesh, 462001
Website:	Idea mob service

Idea postpaid Mobile No [protected] was disconnected by Idea on 22 January 2016. Despite that Idea staff is charging bill to the customer by self generating service request C1-[protected] dated 22 February 2016 for safe custody. No service request for safe custody of mobile after 22 January 2016 was submitted by me. This was complained to idea Bairagarh Mp during first week of Feb 2016 but has not been resolved till date.
Idea has again sent a bill dated 05 March 2016 despite mobile disconnected on 22 Jan 2016. Total cheating by Idea to the customer

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Aug 8, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular