[Resolved] Idea Cellular — Discontinuance of Data Plan serevices | |||
As per above mentiones subject Iam the customer possesing two numbers [protected] & [protected] My kind submission of regarding Subject is as follows Dt[protected] i personaly vissited idea Gallery, ramesh more chok, andheri east and close my data plan services of Mobile numbers. On the contrary I have recived answer that Plan service is deactivated on same date with immediate effect. Last month i have recived Bill mentioning all charges including Data services plan. I immediately had word with idea customer care regarding unnecessary addition charges of Data Plan services which deactivated. then error of Compny they made correction in my both bill. I am not using any Data plan services and i personally requested to deactivate since 10/07/2015 n still. My both data plan activation is done bu Back team of Idea services without my knowledge and concern. this kind tratment which I have recived from Idea is completely unwelcome and Disturbing. I after receving confirmation of deactivation I am not responsible and liable to pay charges which Iam not using. yours Faithfull. Mahesh Nyaynirgune. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges levied in your bill towards GPRS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges levied in your bill towards GPRS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular