Idea Cellular — Dispute in bill

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your bill towards VAS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

from this i can conclude that idea makes ful to their customer .
Idea found that the charges are levied correctly in your bill though i did not called on that no, i have to pay.
very worst service by Idea Cellular.
let me know what is procedure to stop the idea service.

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Team,

I had raised a concern to Idea team over telephone regarding my bill dispute i.e. I tried paying my bill but the payment was not accepted by Idea portal due to some technical error and I have reported the same to the Idea customer care but no appropriate action was taken in this regard instead they started adding late payment charges in my subsequent bills and they have also change my bill plan without my approval and stopped providing corporate discount on my bill which I was getting as my no. covered under corporate plan. Could you please look into it and get the issue resolved to enable me to pay the correct amount and get my no. disconnected.