[Resolved]  Idea Cellular — Dispute regarding bill

Address:400067
Website:www.ideacellular.com

Hi
I had outstanding of rs 2500.. I didn't had or even have the intention paying idea bill.

But this people charged me wrong rental for 3g services for 3 months.. Of which one month i paid..

I had sent a message to deactivate my 3g services to which idea responded by replying that your net services are no longer activated..

This was the reason i had not paid my bill. I have even mailed on care. [protected]@idea. Adityabirla.com to which i had no response.

Then now starts the torture period, when one woman calling me and asking me to pay the bill, initially she was polite, so i told her that i am ready to pay 1200 rs barring rs1200 of 3g. She told me ok pay the bill & we will close it.. I formally asked her name and told her to give me in writing the same thing to which she refrained and then she started showing her true colour..

This went on for few days then there was long gap of approx of one month then another call.. This time it infuriated me as they had call my family members, in laws, friends and office colleague.. This is really unacceptable by any means.. There was again a lady and she told that i am from delhi, mr. Chirag has done some fraud and u have to come as witness.. This is freaking disgusting. Cheap people doesn't have a inch of sense... Some heart patient may get attack, listening to their utter bull.

They cannot use my personal information... They have void the code of conduct. Stern action should be taken against them.

They asked me to call mr. Vikram a lawyer (Recovery agent) [protected] and give him the file no dl8083/16.
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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