[Resolved] Idea Cellular — due to account inactive status, you are not authorized to perform the transaction with wallet. please contact bank

Mohammad Khizar

from Bidar, Karnataka

Address:

Hassan, Karnataka, 572301

Due to account Inactive status, you are not authorized to perform the transaction with Wallet. please contact bank...
Mai kithne time call karke pucha ahr baar bolthe hai ki hojayega lekin abitak nai huwa service ek dum kharam hai. mai idea ki ABPB ki { WALLET } use karraha hu lekin ye wallet inactive hogaya hai some security reason lekin iss active karke dene ke liye pata nai kya problem hai? mai tho poori thara se verification ki karvaya jo inn ki team ne mujhse pooch fir bi inko kya problem hai please resolve this issue

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Oct 7, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, we have informed you that kindly wait till six months to de- link the adhar card from your idea wallet account so that new account will be activated with same details and you can proceed for transactions in other idea number. If you still face any issue, kindly call us on [protected].

Regards,
Prajakta