[Resolved] Idea Cellular — duplicate sim activation

naga_ch

from Mumbai, Maharashtra

Address:

Nandigama Idea store near radham center., 521185

Hello idea..,

I am using the idea network from 8+ yr. Now unexpectedly my network was disconnected.. So i visited near my idea store.. They provide the duplicate sim.

I came to andra pradesh (Native place) on leave i tried to activate from here.. But they response was very reckless. I did't expect response from your side..
So i am decided to change the network.. Now...

Finally i reach you to inform the issue..

Could you help me on this or i will go head with my idea.

Regards,
Naga malleswarao

Was this information helpful?

No (0)

Yes (0)

Dec 31, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 14, 2019

Updated by naga_ch if you want to reach out me on alternate mobile number: [protected]

Verified Support

Nov 22, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under SR#[protected] is in progress and expected date for the complaint is 29/Nov/2019 & we will get back to you at the earliest.

Regards,
Aarti