Idea Cellular — duplicate sim issued without my id and without my concern cause is misuse of credit card amount RS 279379

Address:

Visakhapatnam, Andhra Pradesh

Dear sir I am swaminaidu challa using idea cellular prepaid connection vide no [protected]. on 31.01.2015 suddenly my sim was stopped working, that day is saturday.I approached customer care on monday in visakhapatnam, i got duplicate sim by submitting my id card . Surprisingly on 5th February 2015 i received message from HDFC BANK stating that your card was used at flip cart Rs 279379 which will be converted into EMI"s (4 transactions was done ).again i approached bank and asked about my transactions how it was happened without generating OTP .He told me that we were send OTP to your registered mobile . After that i was enquired and know that duplicate sim was issued at MAHESWARAM near Hyderabad on the day my sim blocked (31.01.2015), HOW it is possible, some of employees of IDEA CELLULAR are involved in the scam .I was shocked and hospitalised . so kindly enquire and do the justice thanking yours faithfully CH.SWAMINAIDU VISAKHAPATNAM AIRPORT cell no .[protected]