[Resolved] Idea Cellular — Duplicate sim not activated | |||
Hi Team, I have lost my sim ([protected])on 24DEC2016 and the same day applied for duplicate sim.While giving the sim card at Madhu telecom services, KR Puram, Bangalore-560049, those people were said "It will activate in 4 hrs", But still its not activated yet.Daily I am contacting that Idea show room guys but they are saying different reasons like 'it will active in 24 hrs, it will activate in 2 hrs'but its not activated yet and then finally are saying its in booked state.I am asking the details about booked state but they are not given me any proper explanation and they are said like you will get verification call to reference number which i have given at the time of taking duplicate sim, I gave ref.number as [protected] but wont have get verification call as well.Its already 4 days still my sim has not activated.Can you please understand the importance of activation of that SIM card([protected]) and resolve my issue quikly. Was this information helpful? | |||
Jan 29, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 Idea Cellular Customer Care's response Hi, We sincerely regret the inconvenience. We will revert with an update shortly. Regards, Riya Verified Support Dec 29, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 29th December 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Mangesh | |||
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