[Resolved]  Idea Cellular — Erroneous mobile billing

Address:Mumbai City, Maharashtra, 400079
Website:www.ideacellular.com

Dear sir

My monthly mobile billing is in range of 2, 000- 3, 000. However this month i have been charged over inr 24, 000 for my mobile billing. The reason mentioned is that there is additional data consumption of 4.42 gb, but how can operator charge 18, 000 plus for this much data is what i fail to understand and they are able to give convincing answer.
Idea has tried to overcharge me and in spite many complaints it has not helped me in closure of issues.

Request your intervention as this is real concern.

Regards
Raghvendra
[protected]
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Jul 19, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked you have been charged for data usage as you have exceeded the free units provided to you.

Regards,
Adhish
Complaint comments 

Comments

Dear RaghvendraBisen,

Write a RTI letter to service provider (IDEA Cellular) with all your questions with details which you want to asked against them. Also put a copy of same to TRAI to explore the best solutions without any delay.

Anguraj

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