[Resolved]  Idea Cellular — Every day Rs. 3 is deducting money unneccessary

Address:

Kolkata, West Bengal

Dear Sir / Madam, My Mobile number - [protected]. I am using the Idea Network more than 2 years.From yesterday (11/06/2014) onwards Idea network is unnecessary deducting amount of Rs. 3 from my mobile balance. I also checked that nothing is activated in my number.Yesterday I called to the customer care and and informed them about the situation. Some one was telling its for flash messages and someone was telling its for dialling *#. I am more conscious about the dialling of any number with characters or symbols and I know all these things before hand from different news channels and social networks. Today (12/06/2014) also same thing happens. Today again I called to the number 12345 and then 9 for talking with customer care executive. She is also telling the same thing as told by another lady yesterday. Then she transferred to Senior Customer Executive Mrs. Aparna Roy. She is also telling that I have dialled *#. So, Money has been deducted from my mobile balance account. Am I child that everyday I am playing with *# character and I am enjoying for deducting money day by day. I have some information - 11/06/2014 - Rs.3 has been deducted at time - 10:01:53 12/06/2014 - Rs.3 has been deducted at time - 11:01:52 If you observe both the time you can find that only hours has changed but seconds and minutes are same. I think next day again they will deduct Rs. 3 at 12:01:52 Please see this matter and return me my two days deducted money.Yesterday also I mailed you but didnot get any response. Waiting for your prompt reply. Thanks, Supam Roy [protected]