[Resolved] Idea Cellular — excess bill amount [protected] after port out

leoma83

from Delhi, Delhi

Address:

Delhi, NCR, New Delhi, Delhi, 110096

Dear sir, i have used idea post paid more than 4 years i was facing some issue related to network i have ported my number in jio 11feb'19. Just for 10-11 day usage they sent me bill of 460. Before porting i have already paid more than 126 for 10 days but still they sent huge bill. Please do the needful. I have escalated on nodal and customer care but never got any call or any resolution.

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Apr 18, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that your concern was raised towards the billing issue and the same has been resolved.

Regards,
Lakshmi