[Resolved]  Idea Cellular — Excess bill amout in postpiad bill of mobile no. [protected]

Address:Sirsa, Haryana, 125055
Website:www.ideacellular.com

Respected sir/mam,

I, vinod kumar chadhary, am a postpaid user of this reputed telecom from last many months with mobile number:[protected]. the bill raised for the cycle 15-sep-2016 to 14-oct-2016 is not acceptable at all. the deactivation request of data service stand submitted at the branch office of idea located at sirsa, haryana. even 6 months before i requested them to deactivate the data services at above mentioned number and for this i had also submitted the written application at the branch office located at sirsa, haryana. but still, till date no action had been taken and every month i have to pay 500-600 extra as data service charges. but it is not acceptable any more.

Because if the service is not deactivated at your end its not my fault as i had already requested to deactivate it. kindly deactivate the data service as soon as possible and regenerate bill for the last month. also return the extra amount i had paid just because of delay at your end in the last 6 months.
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Dec 15, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2016
Idea Cellular Customer Care's response
Hi Vinod,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof
Verified Support
Nov 14, 2016
Idea Cellular Customer Care's response
Hi Vinod,

As per your telecon with our customer service associate on 14th November 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther
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