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Idea Cellular

[Resolved]  Idea Cellular — Excess metering during roaming

Address:495001
Website:www.Ideacellular.com

Despite having recharged for roaming within india for 7 days pack my balance decreased from 500+ to 50+ in just 4 days. There was data pack for 30 days on my mobile. Idea company just eaten up my balance. I travelled within india during 4.6.17 to 8.6.17 covering assam, west bengal and meghalaya originating from chattisgarh. No international roaming was required. They debited rs.150/- at one occasion. I want full enquiry of my case of excess metring.
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Jul 14, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Idea Cellular Customer Care's response Dear customer,

Sorry for the inconvenience caused. Kindly DM us your Idea number for further assistance.

Regards,
Amita
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1 Comment

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Dear sir,
My idea number is [protected]
I need my idea call detail time from 01 May2017 to 31 May 2017 Please send to my mail id all in comming and outgoing telephone number also need
Regards,
Sarita Meshram
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