Idea Cellular — Excess of bill amount for unkowingly usage of internet

Saikrishna..

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I have post paid connection for [protected] in 399 plan they gave me 500 mb 3g data i have used date and i have activated 250 rupees 1gb 3g data when my data remains 3mb more when i have activated 250 pack even though they have charged me for usaga of mobile data i got the bill of 3100 rupees just for three days iam so shocked i need to get waiver on paying the bill which i did not know to activate that pack so please help me out of this problem

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the trouble with your Idea mobile bill. We'll get it checked and contact u with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular