[Resolved] Idea Cellular — excessive charges (rs 810) from idea for dialing 055315-never dialed by me | |||
I have a Idea post paid connection with Nirvana 399 plan for my no.[protected]. I received my Nov bill and surprised to see the bill amt to Rs.1430. In the itemized bill i found that i was charged for a number 055315 on 10 Dec 2018 and the bill amount for that call is rs 810. I have never called to this number. I called idea customer care and discussed it. Initially they said its there in the bill you have to pay. later they have reduced rs 400/ and asked to pay remaining. I said i need full waiver as i never have made this call and you can check my track record. The number which they claim i have called isnt a number of 10digits and many have complained of the similar complaint as i searched in the internet. Kindly arrange a full waiver for rs810/- which was charged for a undailable number, for which i have never called and dare not to dail it now also for checking. Thanks, Isaiah Boyapati Was this information helpful? | |||
Feb 8, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 29, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Lakshmi | |||
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