Idea Cellular — Extra and unwanted charges on data pack proration

Idea Cellular — Extra and unwanted charges on data pack proration

S Shweta Khirodkar from Pune, Maharashtra

Hi, I was using 'no bill shock-249' plan for last month. My account no is[protected]. Bill amount of last month is 624 rs and out of this 441rs is for data pack pro-ration. As per my plan i get 520 mb data per month and i used only 303.398 mb for last month. What is the 441 rs is charged for? Please correct the bill and provide the new bill then only i can pay the bill. Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint. Jul 05, 2017 Updated by Shweta Khirodkar Still no one from idea customer care contacted me for the above mentioned problem
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Comments

Dhaval8888

from Ahmedabad, Gujarat

My internet is not working for the past 3 days and after trying to connet to customer care for 100 times i am still not able to talk to any representative, the only thing i get to hear is your idea song. The idea store in my locality is also not open .

Idea Cellular Customer Care's response, Jul 5, 2017

Verified Support

Dear Dhaval,

We are sorry for the inconvenience caused to you. We request you to please share your Idea number for better assistance. Regards, Vicky

vishalkukka

from Lakshettipet, Telangana

I want my number back with idea customer only [protected] because didn use 3months tell me the process to get my sim and I already visited ideastore muber of time