Idea Cellular — Extra bill charges

Address:411058
Website:IDEA

Sir i having idea postpaid connection, my monthly plan is idea i plan 999, with tax i receive bill all the month around rs. 1400/- to 1500/- that it. This month i got bill of rs. 3855, in which they added prorated overage charges pack name 2024_hh_3g iplan rs.1845.040. Regarding i don't know anything. I just over usage by not more than 50 mb. How it could happen i don't know.
Please help me out for this.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular

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