[Resolved] Idea Cellular — Extra Billing | |||||
I was Charged Extra on Internet Usage on my Idea Bill for August 2016, I Changed my Plan from my Idea Login, i was not given any notification regarding extra internet Charges . Idea Representative are denying there mistake, and telling me to pay my Bill, other wise they will add each month bill in my account, till i pay the complete Bill. If they reduced the extra Charges from my Bill i am Ready to pay pending Amount. Was this information helpful? | |||||
Oct 10, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Sep 02, 2016 sajidkarigar's response Incoming ang outgoing details
Sep 02, 2016 sajidkarigar's response Imcoming and outgoing details
Verified Support Sep 08, 2016 Idea Cellular Customer Care's response Hi Kishor, We sincerely regret issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance. Regards, Yogesh Verified Support Sep 09, 2016 Idea Cellular Customer Care's response Hi Kishor, As per your telecon with our customer service associate on 9th September 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhi | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Yogesh