[Resolved]  Idea Cellular — extra cal charges

Address:Bardhaman, West Bengal

I recharge Rs 39 for benifit of idea to idea @10 paisa per munite. This facility valids for 21 days but aftr expiry of 10 days i do not get such benifit. I calld on customer care.3 times nd all the they all give me different reason for extra charges..such as sir this offer valid for 10 days but i have massage 21 days validity.and sometimes they said sir this offer is valid for 30 days..but for system down they failed to give proper reason. They all messing me up by different informations. My phone number is [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

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