[Resolved] Idea Cellular — Extra charge applies

asaasa

from Pune, Maharashtra

Address:	Yavatmal, Maharashtra, 445001
Website:	Idea celluar

Went to the idea store for the replacement of damaged sim card
I was told that charged will be rs 25
I agreed
But when the process was completed after 1 hour a sum of rs 75 was deducted
Went to the store again then they told that they also didn't know
Not giving the refund of my money too
Really fed up of this service from idea
So really tell me what should i do

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May 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2017

Idea Cellular Customer Care's response Hi,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Vishal