[Resolved]  Idea Cellular — Extra charges in bill to [protected]

Address:Bangalore, Karnataka, 560068

Without my consent activated multiple data packs same day and extra charged in this bill so I want waiver extra charges amount Rs 500/-plus service tax and dont repeat again like this fraud activity I request only once but they are many packs in same request same time same day this is a invalid activities I call to 121, 198 but no use response is very bad
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Dec 25, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Idea Cellular Customer Care's response
Hi,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Esther
Verified Support
Nov 24, 2016
Idea Cellular Customer Care's response
Hi,

As per your telecom with our customer service associate on 24th November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther
Complaint comments 

Comments

Sir
my self Dharmendra Singh Parihar Cancel the connection my Postpaid No.[protected], [protected]&[protected], these no.are not use, bill alredy paid .

From
Dharmendra Singh Parihar
Bala ji Con.& supp.Company Rewa
(M.P.)
Idea Cellular Customer Care's response, Nov 24, 2016
Verified Support
Hi Dharmendra,

We have noted your concern. Please give us some time to get back to you.

Regards,
Esther
Idea Cellular Customer Care's response, Nov 25, 2016
Verified Support
Hi Dharmendra,

As per your telecon with our customer service associate on 25th November 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther

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