[Resolved] Idea Cellular — extra charges occur in my bill for internet plan | |||
Dear Sir/Mam, Myself Pradeep chauhan (Cell # [protected] ) & i use idea cellular services since last three years . But i m facing a problem last two month when i take a add on connection on my primary Number . Company charged Rs. 35 in per bill for the section in usage & vas wherever i m not request for internet plan, Last month i raise a complaint about this through Customer care & that time i recvd a message in which shown the services has been stopped. But today we have recvd a bill & the the same charges levied by company. Request to sort out the matter & revise my bill ASAP. So that i pay my bill on time. Thanks & Regards, Pradeep Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 19th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 19th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the trouble with your Idea mobile bill. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular