Idea Cellular — Extravagant Prorated Charges for using net data | |||||
I am a long time IDEA user and generally my bill happens to be around 850-1000 range. This month, the bill has shot up to 6694.85 in which 4194.32 are the prorated data charges. No satisfactory explanation is given to me regarding the same, this despite having taken the extra 2 GB data and the all inclusive 999 plan on request of the service executive from IDEA. The billing data is ambiguous and confusing. To the best of my knowledge, the regular data usage pattern remains the same. The company needs to explain the insane billing amount as its definitely not normal and an anomaly for sure. Waiting for the action from M/s Idea Cellular Ltd. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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