[Resolved] Idea Cellular — Fake bill amount | |||||
Using idea number since one yr. International calls were not subscribed. Suddenly I got a spam number getting automatically dialed later realizing its been charged. Confronting customer care why my international calls were subscribed one answer was given from their end. Later we unsubscribed it. We got a bill of 2300 extra which calls were not done by us. Requesting many times no one helped us. Later we decided wouldn't pay untill idea would cut off the extra amount which was due to their negligence. We got a call aftr 2 months stating pay up amount which you used will start your number again. They send a guy at our place who took 2K n gave us a receipt stating will start with our services in a day. Later as our services were not started we called up customer care many a tyms still they said pay up whole amount we couldn't do any thing. Not even a single complaint was launched. Now we are getting lots of calls on daily basis harassing us to pay up for services which we dint used. Was this information helpful? | |||||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 04, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the unpleasant experience. Kindly provide your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||||
2 Comments | |||||
Comments
We are getting continous calls from you guys stating from some court and harassing us on regular basis
Latest number from which we got call today itself is [protected]
My alternate number is [protected]
Hope we get positive response from idea as we rest of family members are using the same. If it's not handled on priority basis we will disconnect rest of our connections and will take some other steps.
Hoping harassment from idea will come to end soon
Latest number from which we got call today itself is [protected]
My alternate number is [protected]
Hope we get positive response from idea as we rest of family members are using the same. If it's not handled on priority basis we will disconnect rest of our connections and will take some other steps.
Hoping harassment from idea will come to end soon
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Latest number is [protected]