[Resolved] Idea Cellular — Fake fake fake 4G network | |||||
My mobile number: [protected] I today recharge 4G data 1GB 93 Rs and I 4G network available but 2 or 4 second automatically 2G Internet change. I already 2 times Complaint this 4G network problem.first Complaint You inform me for now 4G network working so please check and second Complaint you call me for now super working 4G so, you using now 4G network but not available 4G network anyway, I now recharge 4G data but automatically 2G Internet change. So, I call your customer care and I inform my problem and your representative Complaint registered but I recharge 93 Rs 4G 4 days but your complaint resolved date 19:05:2016 but my 4G network validity 4 days so, waste my money. So, please expect my 4G data validity and please resolved my 4G network problem. I already 2 times waste my money because I recharge 4G data but not available 4G data.so, please my 4G data validity expect. Are you not expect my 4G validity and not resolved my complaint ? . after I national consumer helpline I Complaint.( I already feedback your Facebook) Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 19, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 21, 2016 Idea Cellular Customer Care's response Dear Customer, We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you. Thanks & Regards, Customer Care, Idea Cellular | |||||
2 Comments | |||||
Comments
I already Complaint registered so you call me today but not resolved My Complaint but you SMS send me for closed your complaint and another Complaint for your complaint resolved but not resolved you only fake service and fraud Service. So, I very very very very very hungry. You not refund my money. So, I lose money. So I national consumer helpline Complaint and I went to consumer Court. I future advertising for don't anyone recharge 4G and fake 4G and fraud idea. I per day comments your Facebook 5 times but not refund my money. So please refund my money. Please send me your manager email address and director email address.
Reply
Okay call me
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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