[Resolved]  Idea Cellular — Fake offer message

Address:110077
Website:idea offer message get fake

I received a flash message with balance inquiry message(recharge with 109 Rs and get 300 local\std min free for 28 days).
I quickly recharged by no provided on same message.
the amount was deducted and i got only 190 min only. I called to Customer support & he said there is no message sent by IDEA team.

after long conversation with Arun(SDE), i realized, we are fool and not educated enough that can understand the message meaning.

i sincerely thankful to you if you look into this matter ASAP.
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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