[Resolved] Idea Cellular — fake promises | |||||
I am the very old customer from 2008 but idea cellular system shows Since 28-oct-2014 i am the customer of idea cellular, on that day retailer promise me give 1500 to us and we will make your life time validity then now why idea asking for validity recharge. If the validity recharge is necessary then tell me what about their promises and my money if they unable to do something. Where do i get my money back. Was this information helpful? | |||||
Feb 7, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 30, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that your mentioned number is activate with us. Also, as informed kindly share the required details to assist you further. Regards, Lakshmi | |||||
 3 Comments | |||||
Comments
My sim has been barred for incoming and outgoing calls
[protected]
It's my personal no.
[protected]
It's my personal no.
Idea Cellular Customer Care's response, Dec 30, 2018
Verified Support
Dear Customer,
As per our recent communication, we've informed you that your mentioned number is activate with us. Also, we would like inform you that in case of non recharge after service validity, curtailed services (Only Incoming) will be available for grace period of 15 days, after which services will not be available till the time applicable recharge is done. To avoid any inconvenience, we recommend you to recharge your account regularly or you can recharge with any long service validity recharge options available on our website based on your usage.
Regards,
Lakshmi
As per our recent communication, we've informed you that your mentioned number is activate with us. Also, we would like inform you that in case of non recharge after service validity, curtailed services (Only Incoming) will be available for grace period of 15 days, after which services will not be available till the time applicable recharge is done. To avoid any inconvenience, we recommend you to recharge your account regularly or you can recharge with any long service validity recharge options available on our website based on your usage.
Regards,
Lakshmi
Sir I didn't use my number for a month and it got barred
Idea Cellular Customer Care's response, Dec 29, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
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We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi