[Resolved] Idea Cellular — fake recharge offer

kripalp

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390016

Myself rupal. Idea service for mobile proving some recharge offer globally and additionally they are providing and advertising a lot to attract customers that, dial *121# and get your special offer.

Here special offer means its available to your number only. And not for all. Based on that, i have recharged today for rs.95/- by checking ftt 95 means full talktime avail on 95 recharge.

But after recharge i came to know they provided 77 rs talktime only and other service like i2i 11 pm to 6 am free etc... Which is i don't needed at all and was not my purpose of recharge.

I am customer of idea since many years, idea is cheating their long relational valuable customers in this way.

Please beware of any such offer from idea. And hope for co-operation from idea service customer care. My number is [protected] and recharge done in same.

I want full talktime now. If they really value their customer they will support else i will force for 1 more step to get rid of idea sim

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Oct 10, 2017

Complaint marked as Resolved

Idea have provided me applicable balance on the same day when I complained here. Thanks.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry for trouble caused to you. Your ref.no SR.[protected] for benefits not credited has been raised fro m our end and expected completion date is 28/09/2017. Kindly give us some time to get this done.

Regards,
Nehanka