[Resolved] Idea Cellular — False advertising | |||||
Two days ago, i have recharged my 3g internet data plan for ₹295. According to message received i will get 3g data between 2gb and 10gb but i just received 1gb data. When i asked customer care about this they told me that extra 1gb data you can use between 12 am to 6 am. There is nothing in the message written about timing. I even have the screenshot of that message which i have attached. So, please resolve my complaint give me data i deserve. Thank you Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 26, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment