[Resolved]  Idea Cellular — false commitments for mnp

Address:New Delhi, Delhi

This is to inform you that the customer representative making call are doing false commitments for mnp.

I recently potter my number to idea.

I was told that i will het 31 gb monthly data with data carry forward facility.
I also asked if there is any capping for the day? They confirmed me that there is no capping for data and calls.

This is not acceptable at all that you are making false commitments to generate new customers.
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Jan 10, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2017
Idea Cellular Customer Care's response
Dear Customer,

Your concern is in progress under ref no C[protected] & you shall be updated on the same shortly.

Regards,
Hitesh
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