Idea Cellular — False data usage charged

Address:	492001
Website:	www.ideacellular.com

Dear sir,

On date march8, 2016 gprs uses charged to me is false, as per massage intimation given by company i have not done any extra uses.

Also 3g (Mbps speed) uses is never more than 20kbps, a poor 2g (Kbps speed).

Entire a month i have never done that much data usage that they charge.

Idea cellular generates false uses on bill.

So many times i have logged a complain at idea customer care but every time they says data charged to you is correct.

Even they closed the complain without resolving and without my knowledge.

They put my services on hold before the billing cycle.

Because of this i am using now a prepaid no. And recharging it by rs. 100, once in three days.
I am facing too much difficulties due to this as i am working on field remote areas.