[Resolved]  Idea Cellular — False Deduction done to my prepaid balance.

Address:

Dakshina Kannada, Karnataka

I had activated a 2G data plan of 58 rs for 1GB for 30 days validity.on 13 oct so it was valid uptill 13 nov. But it showed that you have available 2G balance of 2.5 GB in your account till 5 Dec. Also after activating this plan I had available balance in my prepaid account of around 70-75 rupees. And now the available balance is shown to be 0 even I have not used any extra 2G data and have incurred any calling charges. Then how can they charge me 70 rs for using data beyond my data pack. This is ridiculous. Sir please look into this matter at your earliest and hoping that the amount will be refunded back.. yours sincerely. Thank you.