[Resolved]  Idea Cellular — false deduction from main balance

Idea has been continuously deducting my balance from 73 to 0 in steps 50, 15, 5, 3 everytime i got an sms from idea cms saying Dear Customer, thank you for downloading Idea Video Value Pack_Rs. from ShotFormats. You have been charged Rs. 50 Dear Customer, thank you for downloading Super_Dhamal from SYMBIOTIC. You have been charged Rs. 15 Dear Customer, thank you for downloading Animal In from TECHZONE. You have been charged Rs. 5 Dear Customer, thank you for downloading Alana One from TECHZONE. You have been charged Rs. 3 And when i called customer care they didnt listen to me and said you downloaded ..thts why you have been charged.they dont even care about helping. All these telecom companies earn profit by these unfair means and doesnt even left a penny on my account balance. The deduction were made on 27 and 28 december 2013 Please help My num [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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now i too have the same issue
just after recharging with 30 rupees they deducted 20 then 3 rupees saying i downloaded
Alana one from TECHZONE
and
channels 15 days from APALYA

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