[Resolved]  Idea Cellular — FALSE DEDUCTION OF RUPEES 125

Address:

New Delhi, Delhi

RESP SIR / MADAM MY MOB NO IS [protected] . I HAD ACTVATED 2G DATA PLAN ON MY MOB DURING ACTIVATION I RECIEVED FAIL MESSAGE. AGAIN I HAD TRY TO ACTIVATE AT THAT TIME AGAIN I RECEIVED FAIL TRANSACTION MESSAGE. AFTER FEW MINUTES MY BALANCE BECAME 00 FROM RS 250. 00 TILL THIS TIME I HAD NOT RECIVED ANY SMS OF ACTIVATION. THEN I CONTACTED CUSTOMER CARE THEY TOLD ME THAT U HAD RECHARGED RS 125 THEN AGAIN 125 AFTER FEW SECONDS . PL THINK WHY ANY ONE WILL RECHARGE SAME PLAN WITHIN FEW SECONDS . THIS IS COMPLETELY UR NETWORK PROBLEM . SO KINDLY ADD RS 125 TO MY ACCOUNT. IF NOT THEN I HAVE TO APPROACH CONSUMER FOREM . THIS IS UR NETWORK PROBLEM.WHY I WILL PAY FOR IT. WAITING FOR UR FAVOURABLE ACTION. TK JHA