Idea Cellular — False information and cheated

Address:Sagar, Madhya Pradesh, 470002

I got a offer of rs399 on my number [protected] and then i confirmed same by calling 198, asking is this offer valid for 3g handset i called 3times.
First time confirming offer and next 2times before recharge and those 3 people told it is valid when i did recharge i didn't get 1gb/day offer for 70 days but i received 512 in total.
I again called they say if even we have provided false information the offer benefits are not going to change this is pure cheating i confirmed 3 times before recharging and lost 400rs.
I'mvery disappointed with idea as no body is understanding that i lost money due to there uneducated customer services and they are not even checking those recorded calls.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information