[Resolved]  Idea Cellular — flash messages & money deduction

Address:

Pune, Maharashtra

Hi,

In the past 1.5 hours, i have received multiple flash messages and some crazy services are getting activated on my number - like bollywood secrets, hinglish pack, cricket pack etc.

I contacted customer care twice but they are not accepting that there is some problem with the service provider.

Dnd is active on my number since many years, yet my mobile has buzzed at least 35 times in the past 1 hour or so.

I have raised a complaint with idea customer care:[protected] asking to stop these annoying flash messages.

I have sent the sms 'stop' to 58595, yet the flash messages have not stopped and the money keeps getting deducted from my balance.

Finally i have had to switch off my mobile to stop this nuisance.

Please ensure that this is resolved at the earliest and the incorrectly deducted amount (35 rs. Until now) is refunded.

Thanks,
Priyank
Mob: [protected]